Privacy Policy

We respect the privacy of our clients and we are committed to keeping your personal information accurate, confidential, secure and private. We have adopted the following Privacy Policy to ensure that we continue to meet our commitment to your privacy.

Privacy Policy

Effective Date: 3/22/2025

ZEN REI Group (("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our website (zenreig.com) and services, including SMS communications.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and any information you provide when signing up for our services.
Automatically Collected Information: IP address, browser type, and usage data when you visit our website.
SMS and Communication Data: Message history, opt-in, and opt-out preferences for SMS communications.

2. How We Use Your Information

We use your information to:

Provide and improve our services.
Send transactional and promotional SMS messages with your consent.
Ensure compliance with applicable laws and regulations, including A2P 10DLC requirements.
Respond to customer inquiries and support requests.

3. SMS Communications & Your Consent

By providing your phone number, you consent to receive text messages from us. Standard message and data rates may apply. You can opt out at any time by replying "STOP." For help, reply "HELP." Consent is not a condition of purchase.

4. Data Sharing & Security

We do not sell your information. We may share data with:

Service providers to facilitate communications and compliance.
Legal authorities when required by law.

We implement industry-standard security measures to protect your data.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Your Rights & Choices

You may request to access, update, or delete your personal information by contacting us at [Insert Contact Email]. You can opt out of SMS messages at any time by replying "STOP."

6. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date.